TERMS AND CONDITIONS

1. Use of this Website and Registration

1.1 This Qatar Airways Trade Partners Website (this “Website”) is owned and operated by Qatar Airways QCSC, whose registered office address is at Qatar Airways Tower, PO Box 22550, Doha, State of Qatar.

1.2 The terms and conditions (the “Terms and Conditions”) to this Website should be read and understood by Qatar Airways accredited travel agent (the “Travel Agent” or “You”) before accessing to this Website.

1.3 The use of this Website means that the Travel Agent has read and accepted the Terms and Conditions of this Website and shall be bound by the Terms and Conditions and any future amendments to it.

1.4 The Terms and Conditions refer only to the use of this Website. Separate conditions apply to QR.com and its subdomains including but not limited to QR Holidays, Privilege Club and for any other promotion, competition, prize draws, incentive scheme that Qatar Airways may run from time to time.

1.5 The Travel Agent is required to register its travel agent account (the “Account”) under this Website by creating a username and password.

1.6 The Travel Agent represents and warrants that he/she is of legal age (according to the applicable laws) and is a registered employee of Qatar Airways accredited travel agency.

1.7 The Travel Agent warrants and confirms that all required details and information provided are true, complete, accurate and legally acquired and transferred to Qatar Airways.

2. Security

2.1 The Travel Agent is responsible to the security of both its username and password and must take precautionary steps to ensure that these are kept confidential at all times.

2.2 If Qatar Airways finds that the Travel Agent has provided false details and information on registration to its Account or that the Travel Agent intentionally failed to notify Qatar Airways of any changes to the Account, Qatar Airways reserves the right to terminate the Travel Agent’s access to this Website without further notification.

2.3 The Travel Agent is responsible to ensure that no unauthorized access to the Account is made and that the Travel Agent will be responsible towards any activities conducted through the Account.

2.4 If the Travel Agent believes that its username and password has been compromised, or any of your details and information has  been amended without his/her knowledge, the Travel Agent must inform Qatar Airways local Sales Team.

2.5 If the Travel Agent forgets its password to the Account, the Travel Agent may retrieve its password online which will be sent  directly to the Travel Agent’s registered email address registered with this Website.

2.6 If the Travel Agent forgets it username to the Account, the Travel Agent is required to register a new Account subject to Qatar Airways approval.

2.7 If Qatar Airways has reasons to believe that there is likely to be a breach of security or misuse of the services by the Travel Agent on this Website then Qatar Airways may suspend or deactivate the Account without notification and liability.

3. Copyright and trademark information

3.1 All materials on this Website are protected by copyrights, trademarks, and/or other intellectual property rights. These materials are owned by Qatar Airways or are used with permission from their owners or as otherwise authorized by law. Protected materials include, but are not limited to, the text, trademarks, source code, databases, logos, photographs, images, video clips, audio clips, designs, trade dress, and other materials contained in this Website. All rights are reserved, worldwide.

3.2 Users may download, print, or reproduce portions of Qatar Airways materials for their personal, non-commercial use, and enjoyment. All other use of any material (including, without limitation, photographs, articles, press releases, software, comments, tables or charts, video clips, logos) on this Website is strictly prohibited. By way of illustration, such prohibited use may include the extraction, redistribution, republication, modification, broadcasting, sale, or otherwise making available of any of the information or material on this Website (in any format) to third parties. In addition to this restriction, the Travel Agent agrees to comply with all copyright notices, information, or restrictions contained in any material accessed through this Website. Unauthorised use of this Website or any of the information or material contained on this Website is illegal and as such may give rise to, amongst other things, a claim for damages and may also be a criminal offence.

4. Unauthorised actions or uses

4.1 The Travel Agent agrees that the use of this Website is only for the purpose for which it is intended. Should there be any changes to the information and details that the Travel Agent has provided, it is required to update them in the Website. The Travel Agent will not attempt to interfere with the operation of this Website, or alter or corrupt any data or software.

4.2 The Travel Agent agrees to follow and abide by the Terms and Conditions and by all instructions and procedures set out in this Website. You understand that a failure to follow all instructions and procedures may lead to the Account being suspended or terminated without further notice and shall have no access to this Website. Possible legal action may be brought against the Travel Agent.

4.3 The Travel Agent must not disclose any confidential information of any person or entity including without limitation to Qatar Airways confidential information.

5. Product information
 
5.1 This Website contains information about the products and services which Qatar Airways (or other third parties) may offer (referred to as Product Information) to the Travel Agents. Product Information may include details about Qatar Airways future promotions, products and services.

6. Disclaimers and limitations of liability

6.1 All information or any other materials provided by Qatar Airways on this Website is for information purposes only. By using this Website, the Travel Agent agrees and acknowledges that Qatar Airways makes no representations, warranties, or claims as to the accuracy of the Product Information or any other material on this Website. Furthermore, the Travel Agent agrees that the Product Information or any other materials provided on this Website does not constitute any form of advice or recommendation.

6.2 Qatar Airways disclaims all implied warranties, information, products and services relating to the use of this Website. To the  maximum extent permissible under law, all information on this Website is provided without any warranty (either express or implied  by law or otherwise) or implied term of any kind, including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose, or non-infringement of third party rights.

6.3 Qatar Airways does not guarantee that use of this Website will be compatible with all hardware and software which may be used by the Travel Agent.

6.4 Qatar Airways will be under no liability to you whatsoever, whether in contract, tort (including negligence), breach of statutory duty, restitution, or otherwise for any injury, death, damage, or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill, and like loss) howsoever caused arising out of or in connection with the use of this Website or from the Travel Agent’s access of other material via links from this Website or the use, accessing, downloading, or relying on any information or other materials contained in this Website including, without limitation, as a result of any computer virus except to the extent of Qatar Airways’ liability to you for personal injury or death resulting from Qatar Airways negligence, for fraud or for any matter which will be illegal for Qatar Airways to exclude or attempt to exclude its liability.

6.5 The Travel Agent shall indemnify Qatar Airways and its licensors and keep Qatar Airways and its licensors indemnified against all losses, damages, claims, and costs (including legal cost) caused or suffered by Qatar Airways and/or its licensors as a result of a breach by the Travel Agent of any of the Terms and Conditions.

7. Modifications to terms

7.1 The Terms and Conditions and/or other information provided on this Website may be updated, amended, changed, or removed by  Qatar Airways at anytime and without further notice to you. The Travel Agent should read the Terms and Conditions and any  documents attached to it every time you visit the Website. By using this Website you agree to be bound by the latest version of the Terms and Conditions.

7.2 Qatar Airways may make improvements or changes to the Product Information, services and other materials, and disable this Website anytime without advance notice to the Travel Agent and at its discretion.

8. Privacy Policy

8.1 General

Your privacy is very important to Qatar Airways and we understand how important it is to you. This Privacy Policy applies to all  information gathered by Qatar Airways when you are on this Website and when you utilise any services provided by Qatar  Airways. Once you choose to provide us with any information by which you can be identified, Qatar Airways will only use your  information in accordance with this Privacy Policy.

8.2 Please review this Privacy Policy carefully. Your use of this Website constitutes your agreement to this Privacy Policy. If you  cannot agree with all these terms, please exit from this Website. Please note that by using this Website you are agreeing  that your data may be sent to and processed in other countries with varying data protection laws. If you have any questions or  comments on this, please contact Qatar Airways.

9. What personal information does Qatar Airways collect?

9.1 Qatar Airways may collect identifying information from you when you utilize this Website:

 (a) The Travel Agent’s name, the travel agency company’s name, address, telephone numbers, email address and other  basic information;

 (b) Qatar Airways may also ask you to provide information regarding your personal or professional interests, demographics, experiences with its products, and contact preferences in order to provide you with further services or information about its products and services;

 (c) Some pages on the Website use cookies. Please see the "How we use cookies" section below for more information about cookies; and

 (d) Tracking statistical information collected as you navigate through our sites such as traffic hits. This is stored purely for  analytical purposes, and is entirely anonymous.

9.2 Qatar Airways also collects information in accordance with its Privacy Policy located at http://www.qatarairways.com/us/en/privacy.page.  All information you receive relating to Qatar Airways customers must be used in accordance with this policy. 

10. Does Qatar Airways share my personal information with anyone else?

10.1 Qatar Airways may send personally identifiable information about you to other companies or people when:

 (a) We have your consent to share the information with our affiliates and with selected marketing partners, including Qatar Airways Holidays, to enable them to send you promotional materials about products or services; and

 (b) We are legally obliged to provide personal information to governmental authorities.

11. Amendments to this Privacy Policy

Qatar Airways may amend this Privacy Policy from time to time. Use of this Website after the effective date of the amendments constitutes acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information Qatar Airways has already collected, subject to any legal constraints. You should read and review this page regularly to see if  there have been any changes.

12. Data security

Qatar Airways is committed to ensuring that your information is secure. In order to prevent unauthorised access to, or disclosure of, any of your personal information, Qatar Airways has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects. In order to protect the security of your data, Qatar Airways uses encryption technology when collecting or transferring personal information. .

13. Links to other website

This Website may contain links to enable you to visit other website. Please note that Qatar Airways does not have any control over other websites. Therefore, Qatar Airways cannot be responsible for the protection and privacy of any information that you provide  whilst visiting such sites. Such sites are governed by their own privacy policies and not the Qatar Airways Privacy Policy.

14. Cookie Policy

14.1 Cookies are small, often encrypted text files that are downloaded to your device when you visit a website. When you return to that  website, those cookies are sent back to that website or another site which can read those cookies. The cookies we use on all Qatar Airways websites help us provide you with a better online experience, remember your preferences, and assist us with site improvements. By accessing our websites, you agree that this cookie policy will apply whenever you access a Qatar Airways site, regardless of the device you use.

14.2 We are in the process of updating our sites so that it is easier for you to manage the cookies we use. In the meantime, we ask that  you use your browser settings if you would like to control the cookies that we use. Please note: if you choose to limit or block cookies from our site we cannot guarantee that your experience with our sites will be as good as it would with cookies.

 We use cookies based on the International Chamber of Commerce guide for cookie categories.

15. How we use cookies

A cookie is a piece of text placed on your computer’s hard drive to help analyse web traffic. Cookies allow web applications to  respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Qatar Airways uses cookies to track which pages are being used by whom. This helps Qatar Airways to analyse data about web page traffic and improve this Website in order to tailor it to customer needs. Qatar Airways only uses this information for statistical analysis purposes and then the data is removed from the system. Denial of a  traffic log cookie should not prevent you from using this Website. You can configure your Internet browser to accept or reject cookies or to notify you when a cookie is set (check the "Help" menu of your browser to learn how to change your cookie preferences). However, certain features of this Website will not be available to you if you reject the cookies.

For more information about cookies, see our cookie policy available at qatarairways.com.

16. Miscellaneous

16.1 The Terms and Conditions (including the Privacy Policy contain all the terms relating to the use of this Website). The Terms and Conditions supersedes all previous contracts, arrangements, representations (other than fraudulent misrepresentation), terms implied by law, and understandings between the parties whether written, arising from custom, orally, or otherwise. The Terms and Conditions are written in the English language. If you do not understand English, please obtain assistance as necessary for you to understand the Terms and Conditions as you will be deemed to understand and accept them if you use this Website.

16.2 If any part of the Terms and Conditions are found by any court, tribunal, administrative body, or authority of competent  jurisdiction to be illegal, invalid, or unenforceable then that provision will, to the extent required, be severed from the Terms and Conditions and will be ineffective without, as far as possible, modifying any other parts of the Terms and Conditions and this will not affect any other provisions of the amended Terms and Conditions, which will remain in full force and effect.

16.3 There shall be no waiver of any term, provision, or condition of the Terms and Conditions, unless such waiver is evidenced in writing and signed by the party granting such waiver.

16.4 The Terms and Conditions of this Website and the materials contained within it shall be governed and construed in accordance with the laws of England and Wales. The English courts shall have non-exclusive jurisdiction to adjudicate any disputes, which may arise as a result. You agree that Qatar Airways reserves the right to bring an action against you in any country it deems appropriate.

16.5 If you have any questions about this Website please contact Qatar Airways local Sales Team in your country.