1. Use of this Website and Registration
1.1 This Qatar Airways Trade Partners Website (this “Website”) is owned and operated by Qatar Airways QCSC, whose registered office address is at Qatar Airways Tower, PO Box 22550, Doha, State of Qatar.
1.2 The terms and conditions (the “Terms and Conditions”) to this Website should be read and understood by Qatar Airways accredited travel agent (the “Travel Agent” or “You”) before accessing to this Website.
1.3 The use of this Website means that the Travel Agent has read and accepted the Terms and Conditions of this Website and shall be bound by the Terms and Conditions and any future amendments to it.
1.4 The Terms and Conditions refer only to the use of this Website. Separate conditions apply to QR.com and its subdomains including but not limited to QR Holidays, Privilege Club and for any other promotion, competition, prize draws, incentive scheme that Qatar Airways may run from time to time.
1.5 The Travel Agent is required to register its travel agent account (the “Account”) under this Website by creating a username and password.
1.6 The Travel Agent represents and warrants that he/she is of legal age (according to the applicable laws) and is a registered employee of Qatar Airways accredited travel agency.
1.7 The Travel Agent warrants and confirms that all required details and information provided are true, complete, accurate and legally acquired and transferred to Qatar Airways.
2.1 The Travel Agent is responsible to the security of both its username and password and must take precautionary steps to ensure that these are kept confidential at all times.
2.2 If Qatar Airways finds that the Travel Agent has provided false details and information on registration to its Account or that the Travel Agent intentionally failed to notify Qatar Airways of any changes to the Account, Qatar Airways reserves the right to terminate the Travel Agent’s access to this Website without further notification.
2.3 The Travel Agent is responsible to ensure that no unauthorized access to the Account is made and that the Travel Agent will be responsible towards any activities conducted through the Account.
2.4 If the Travel Agent believes that its username and password has been compromised, or any of your details and information has been amended without his/her knowledge, the Travel Agent must inform Qatar Airways local Sales Team.
2.5 If the Travel Agent forgets its password to the Account, the Travel Agent may retrieve its password online which will be sent directly to the Travel Agent’s registered email address registered with this Website.
2.6 If the Travel Agent forgets it username to the Account, the Travel Agent is required to register a new Account subject to Qatar Airways approval.
2.7 If Qatar Airways has reasons to believe that there is likely to be a breach of security or misuse of the services by the Travel Agent on this Website then Qatar Airways may suspend or deactivate the Account without notification and liability.
3. Copyright and trademark information
3.1 All materials on this Website are protected by copyrights, trademarks, and/or other intellectual property rights. These materials are owned by Qatar Airways or are used with permission from their owners or as otherwise authorized by law. Protected materials include, but are not limited to, the text, trademarks, source code, databases, logos, photographs, images, video clips, audio clips, designs, trade dress, and other materials contained in this Website. All rights are reserved, worldwide.
3.2 Users may download, print, or reproduce portions of Qatar Airways materials for their personal, non-commercial use, and enjoyment. All other use of any material (including, without limitation, photographs, articles, press releases, software, comments, tables or charts, video clips, logos) on this Website is strictly prohibited. By way of illustration, such prohibited use may include the extraction, redistribution, republication, modification, broadcasting, sale, or otherwise making available of any of the information or material on this Website (in any format) to third parties. In addition to this restriction, the Travel Agent agrees to comply with all copyright notices, information, or restrictions contained in any material accessed through this Website. Unauthorised use of this Website or any of the information or material contained on this Website is illegal and as such may give rise to, amongst other things, a claim for damages and may also be a criminal offence.
4. Unauthorised actions or uses
4.1 The Travel Agent agrees that the use of this Website is only for the purpose for which it is intended. Should there be any changes to the information and details that the Travel Agent has provided, it is required to update them in the Website. The Travel Agent will not attempt to interfere with the operation of this Website, or alter or corrupt any data or software.
4.2 The Travel Agent agrees to follow and abide by the Terms and Conditions and by all instructions and procedures set out in this Website. You understand that a failure to follow all instructions and procedures may lead to the Account being suspended or terminated without further notice and shall have no access to this Website. Possible legal action may be brought against the Travel Agent.
4.3 The Travel Agent must not disclose any confidential information of any person or entity including without limitation to Qatar Airways confidential information.
5. Product information
5.1 This Website contains information about the products and services which Qatar Airways (or other third parties) may offer (referred to as Product Information) to the Travel Agents. Product Information may include details about Qatar Airways future promotions, products and services.
6. Disclaimers and limitations of liability
6.1 All information or any other materials provided by Qatar Airways on this Website is for information purposes only. By using this Website, the Travel Agent agrees and acknowledges that Qatar Airways makes no representations, warranties, or claims as to the accuracy of the Product Information or any other material on this Website. Furthermore, the Travel Agent agrees that the Product Information or any other materials provided on this Website does not constitute any form of advice or recommendation.
6.2 Qatar Airways disclaims all implied warranties, information, products and services relating to the use of this Website. To the maximum extent permissible under law, all information on this Website is provided without any warranty (either express or implied by law or otherwise) or implied term of any kind, including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose, or non-infringement of third party rights.
6.3 Qatar Airways does not guarantee that use of this Website will be compatible with all hardware and software which may be used by the Travel Agent.
6.4 Qatar Airways will be under no liability to you whatsoever, whether in contract, tort (including negligence), breach of statutory duty, restitution, or otherwise for any injury, death, damage, or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill, and like loss) howsoever caused arising out of or in connection with the use of this Website or from the Travel Agent’s access of other material via links from this Website or the use, accessing, downloading, or relying on any information or other materials contained in this Website including, without limitation, as a result of any computer virus except to the extent of Qatar Airways’ liability to you for personal injury or death resulting from Qatar Airways negligence, for fraud or for any matter which will be illegal for Qatar Airways to exclude or attempt to exclude its liability.
6.5 The Travel Agent shall indemnify Qatar Airways and its licensors and keep Qatar Airways and its licensors indemnified against all losses, damages, claims, and costs (including legal cost) caused or suffered by Qatar Airways and/or its licensors as a result of a breach by the Travel Agent of any of the Terms and Conditions.
7. Modifications to terms
7.1 The Terms and Conditions and/or other information provided on this Website may be updated, amended, changed, or removed by Qatar Airways at anytime and without further notice to you. The Travel Agent should read the Terms and Conditions and any documents attached to it every time you visit the Website. By using this Website you agree to be bound by the latest version of the Terms and Conditions.
7.2 Qatar Airways may make improvements or changes to the Product Information, services and other materials, and disable this Website anytime without advance notice to the Travel Agent and at its discretion.
9. What personal information does Qatar Airways collect?
9.1 Qatar Airways may collect identifying information from you when you utilize this Website:
(a) The Travel Agent’s name, the travel agency company’s name, address, telephone numbers, email address and other basic information;
(b) Qatar Airways may also ask you to provide information regarding your personal or professional interests, demographics, experiences with its products, and contact preferences in order to provide you with further services or information about its products and services;
(d) Tracking statistical information collected as you navigate through our sites such as traffic hits. This is stored purely for analytical purposes, and is entirely anonymous.
10. Does Qatar Airways share my personal information with anyone else?
10.1 Qatar Airways may send personally identifiable information about you to other companies or people when:
(a) We have your consent to share the information with our affiliates and with selected marketing partners, including Qatar Airways Holidays, to enable them to send you promotional materials about products or services; and
(b) We are legally obliged to provide personal information to governmental authorities.
12. Data security
Qatar Airways is committed to ensuring that your information is secure. In order to prevent unauthorised access to, or disclosure of, any of your personal information, Qatar Airways has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects. In order to protect the security of your data, Qatar Airways uses encryption technology when collecting or transferring personal information. .
13. Links to other website
14.2 We are in the process of updating our sites so that it is easier for you to manage the cookies we use. In the meantime, we ask that you use your browser settings if you would like to control the cookies that we use. Please note: if you choose to limit or block cookies from our site we cannot guarantee that your experience with our sites will be as good as it would with cookies.
16.2 If any part of the Terms and Conditions are found by any court, tribunal, administrative body, or authority of competent jurisdiction to be illegal, invalid, or unenforceable then that provision will, to the extent required, be severed from the Terms and Conditions and will be ineffective without, as far as possible, modifying any other parts of the Terms and Conditions and this will not affect any other provisions of the amended Terms and Conditions, which will remain in full force and effect.
16.3 There shall be no waiver of any term, provision, or condition of the Terms and Conditions, unless such waiver is evidenced in writing and signed by the party granting such waiver.
16.4 The Terms and Conditions of this Website and the materials contained within it shall be governed and construed in accordance with the laws of England and Wales. The English courts shall have non-exclusive jurisdiction to adjudicate any disputes, which may arise as a result. You agree that Qatar Airways reserves the right to bring an action against you in any country it deems appropriate.
16.5 If you have any questions about this Website please contact Qatar Airways local Sales Team in your country.